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Submit your completed and signed forms by the following options:

Fax: (907) 459-5996
Mail:
1417 Gillam Way, Fairbanks, AK 99701
or deliver the form to your favorite branch.

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» Direct Deposit/Automatic Transfer

Electronic deposit of payroll is available to members whose employers participate in a Direct Deposit program. Automatic loan payments on a Spirit of Alaska loan, or automatic payments to savings can be made from your account.

If you use Direct Deposit or Electronic Funds transfers (EFT), be sure to use the SoAFCU routing number (325272212) and your complete nine-digit account number. See examples:

1 - Routing number
2 - Complete 9-digit account number
3 - Check number



 

» Wire Transfers & ACH Authorizations

To get same-day service for your wire transfer, you must submit your written request no later than 1:00 PM. All requests received after 1:00 PM will be processed the next business day. If your wire transfer is $5000 or less, a Spirit of Alaska representative will verify the information on the form with your records on file at the credit union. If your wire is greater than $5000, you will be contacted by telephone to verify your code word on file at the credit union. (Please establish your code word prior to submitting a wire transfer request greater than $5000.)

Wire Transfer Fees:
$20 Domestic
$75 Foreign
$10 Incoming

» ATM & Debit Card Update Form

Use this form when you would like to reissue a PIN (Personal Identification Number), closing your account debit cards, replace a card and keep the same pin, or replace your card and get a new PIN. Use this form for the following products:

ATM Card
Alaska Cache Debit Card
Pocket Cache Debit Card


Note: there is a $5 fee for replacing cards prior to your reissue date. Cards are replaced for free on the specified reissue date.

» ATM & Debit Card Dispute Form

Use this form if you have a dispute concerning an ATM or Debit card transaction. You must complete the form and provide as much information about the dispute as possible.

Signature based transaction disputes must be received within 60 days from the Central Processing date of the posting date of the transaction. PIN based disputes must be received within 45 days of the post date of the transaction. Disputes can take up to 45 days to be completed. Please refer to your card agreement for additional information concerning the dispute process. You may also contact Member Services.

Note: there is a $10 fee to dispute and Alaska Cache/Pocket Cache transaction.

» Closed Account Form

Please use this form if you would like to close your account. You must complete and sign the form before we can close your account and forward any remaining funds to you. A Member Service representative may contact you to confirm information prior to closing your account.

Please note that closing your account does not relieve you of loan obligations or fees due to the credit union. All checking accounts, ATM, debit and/or credit cards, and loans must be closed before we can close your primary share account. There may be a minimum wait period for outstanding transactions to clear before your account is closed.

» Switch Kit Forms

Switch your account to Spirit of Alaska FCU with ease and peace of mind. Select the forms you need below to open your new SoAFCU account; authorize a change to directly deposit funds into your new Spirit of Alaska account; authorize changes to any automatic payments you would like to be paid from your new SoAFCU account; and close your old account and have the remaining funds sent to your new account.

For more information, click here.


» Stop Payment Form

Stop Payment orders may be made for any draft or EFT transaction on your account. See instructions for filling out the form.

» Loan Payment Coupon
» Address Change
» Check Reconciliation
» Automatic Payment Authorization
» Account Maintenance
» Fraud Affidavit
» ACH Agreement

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